There are risks in undertaking any big treasury transformation project, but the risks of not adjusting to the changing world around you can be far bigger. Recognizing the potential pitfalls of relying on an outdated (and soon to be unsupported) SAP ECC system, Alliander embarked on a large-scale, business-wide transition to SAP S/4HANA. Zanders advised on the Central Payments and Treasury phase of this project, which completed in May 2024.

A future-focused perspective

Network company, Alliander, is the Netherlands’ biggest decentralized grid operator, responsible for transporting energy to households and businesses, 24 hours a day, 7 days a week. As a driving force behind the energy transition, the business is committed to investing in innovation - and this extends to how they are future-proofing their business operations as well as their contribution to shaping the sustainable energy agenda.

With their SAP ECC system approaching end of life, Alliander embarked on a company-wide switch to SAP S/4HANA. However, transitioning to SAP’s newest ERP platform is not just another simple upgrade, it’s a completely new system built on top of the software company’s own in-memory database HANA. For a business of Alliander’s size and complexity, this is a huge undertaking and a lengthy process. In order to minimize the disruption and potential risks to mission-critical business systems, Alliander has started the transition early, breaking down the implementation into a series of logically ordered phases. This means individual business areas are migrated to S/4HANA as separate projects.

“In finance, this transition started about four years ago with the transition of Central Finance to S/4—that was the first stepping stone,” says Thijs Lender, Financial Controller and Alliander’s Project Owner for SAP S/4HANA in Finance. “The second major project was Central Payments and Treasury. From a business point of view, this was the first real business finance process that we implemented on S/4.”

Central Payments and Treasury was selected as a critical gateway to moving other business areas to the new target infrastructure, for example, purchasing. It was also an ideal test ground for the migration process from ECC to S/4HANA as Alliander’s cash management processes operate in relative isolation, therefore presenting a lower risk of collateral damage across other business operations when the department moved to the new system. ''Treasury and Central Payments is at end of the of the source-to-pay and order-to-cash process—it’s paying our invoices and collecting money,” explains Guido Tabor, Digital Lead Finance at Alliander. “This means it could be moved to the target architecture without impacting other areas.”

Greenfield or brownfield?

The two most common pathways to SAP S/4HANA are a greenfield approach and a brownfield approach. For a brownfield migration a company’s existing processes are converted into the new architecture. In contrast, the greenfield alternative involves abandoning all existing architecture and starting from scratch. The second is a far more extensive process, requiring a business to often make wide-ranging changes to work practices, reengineering processes in order to optimally standardize their workflows. As Alliander’s business had changed significantly over the period of running SAP ECC, they recognized the benefit of starting from a clean slate, building their new ERP system from scratch to meet their future business needs rather than trying to retro fit their existing system into a new environment.

“We really wanted to bring it back to best practices, challenging them and standardizing our processes in the new system,” adds Thijs. “In the old way, we had some ways of working that were not standard. So, there were sometimes tough discussions, and we had to make choices in order to achieve standard processes.”

A collaborative approach

While the potential benefits of greenfield migrations are substantial, untangling legacy processes and building a new S/4HANA system from scratch is a complex undertaking. Success hinges on the collaboration of various stakeholders, including experts with understanding of the inner workings of the SAP architecture.

“From the very beginning, we didn't see this as an IT project,” Guido says. “IT was involved but also the business - in this case, finance from a functional perspective, and also Zanders and the Alliander technical team. It was really a joint collaboration.”

Zanders worked alongside Alliander right from the early stages of the Central Payments and Treasury project. ­From helping them to strategically assess their treasury processes through to planning and implementing the transition to SAP S/4HANA. Having worked with the business previously on the ECC implementation for Central Payments and Treasury, Zanders’ knowledge of Alliander’s current environments combined with their specialist knowledge of both treasury and SAP S/4HANA meant the team were well placed to guide the team through the migration process. The strength of the partnership was particularly important when the timing of the deployment was brought forward.  

“Initially we wanted to go live shortly before quarter close” Guido recalls “Then at the beginning of January, we had a discussion with our CFO about the deployment. With June 1 being very close to June 30 half year close, we decided we didn't want to take the risk of going live on this date, and he challenged us to move it back to the middle of May.”

What became really important was having a partner [Zanders] who helps you think out of the box. What's the possibility? How can you deal with it? While also being agile in supporting on fast changes and even faster solutions.

Guido Tabor, Digital Lead Finance at Alliander.

Adopting a 'Fix It' mindset

With the new deadline set, the team were encouraged by the CFO to adopt a ‘fix it’ mindset. This empowered them to take a bold, no compromises approach to implementation. For example, they were resolute in insisting on a week-long payment freeze ahead of the transition, despite pleas for leniency from some areas of the business. This confident, no exceptions approach (driven by the ‘fix it’ mentality) ensured the transition was concluded on time leading to a seamless transition of Central Payments and Treasury to the new S/4HANA system.

“This was a totally new perspective for us,” says Guido. “With go live processes or transitions like this, there will be some issues. But it didn't matter what, it didn't matter how, we just had to fix it. What became really important was having a partner [Zanders] who helps you think out of the box. What's the possibility? How can you deal with it? While also being agile in supporting on fast changes and even faster solutions.”

Central Payments and Treasury project went live on S/4HANA in May 2024, on time and with a smooth transition to the new system.

“I was really happy on the first Monday after go-live and in that early week that there weren't big issues,” Guido says. “We had some hiccups, that's normal, but it was manageable and that's what is important.”

This project represented an important milestone in Alliander’s transition to SAP S/4HANA. Successfully and smoothly shifting a core business process into the new architecture clearly progressed the company past the point of turning back. This reinforced momentum for the wider project, laying robust foundations for future phases.

To find out how Zanders could help your treasury make the transition from SAP ECC to SAP S/4HANA, contact our Director Marieke Spenkelink.

Exploring S/4HANA Functionalities 

The roundtable session started off with the presentation of SAP on some of the new S/4HANA functionalities. New functionalities in the areas of Cash Management, Financial Risk Management, Working Capital Management and Payments were presented and discussed. In the area of Cash Management, the main enhancements can be found in the management of bank relationships, managing cash operations, cash positioning, and liquidity forecasting and planning. These enhancements provide greater visibility into bank accounts and cash positions, a more controlled liquidity planning process across the organization, increased automation, and better execution of working capital strategies. In Financial Risk Management, the discussion highlighted S/4HANA’s support for smart trading processes, built-in market data integration, and more advanced on-the-fly analysis capabilities. All providing companies with a more touchless, automated and straight through process of their risk management process. The session also covered Working Capital enhancements, including a presentation on the Taulia solution offered by SAP, which provides insights into supporting Payables and Receivables Financing. Finally, the session explored innovations in the Payments area, such as payment verification against sanction lists, format mapping tools, the SAP Digital Payments Add-on, and automated corporate-to-bank cloud connectivity. 

Migration Strategies: Getting to S/4HANA 

While the potential of S/4HANA was impressive, the focus shifted to migration strategies. Zanders presented various options for transitioning from an ECC setup to an S/4HANA environment, sparking a lively discussion. Four use cases were defined, reflecting the diverse architectural setups in companies. These setups include: 

• An integrated architecture, where the SAP Treasury solution is embedded within the SAP ERP system 

• A treasury sidecar approach, where the SAP Treasury solution operates on a separate box and needs to integrate with the SAP ERP system box 

• Treasury & Cash & Banking side car 

• Leveraging Treasury on an S/4HANA Central Finance box 

The discussion also covered two key migration strategies: the brownfield approach and the greenfield approach. In a brownfield approach, the existing system setup is technically upgraded to the new version, allowing companies to implement S/4HANA enhancements incrementally. In contrast, a greenfield approach involves building a new system from scratch. While companies can reuse elements of their ECC-based SAP Treasury implementation, starting fresh allows them to fully leverage S/4HANA’s standard functionalities without legacy constraints. However, the greenfield approach requires careful planning for data migration and testing, as legacy data must be transferred to the new environment. 

Decoupling Treasury: The Sidecar Approach 

The greenfield approach also raised the question of whether treasury activities should migrate to S/4HANA first using a sidecar system. This would involve decoupling treasury from the integrated ECC setup and transitioning to a dedicated S/4HANA sidecar system. This approach allows treasury to access new S/4HANA functionalities ahead of the rest of the organization, which can be beneficial if immediate enhancements are required. However, this setup comes with challenges, including increased system maintenance complexity, additional costs, and the need to establish new interfaces. 

However, this setup comes with challenges, including increased system maintenance complexity, additional costs, and the need to establish new interfaces. Companies need to weigh the benefits of an early treasury migration against these potential drawbacks as part of their overall S/4HANA strategy. With this consideration in mind, participants reflected on the broader lessons from companies already using S/4HANA. 

Lessons from Early Adopters 

Companies that have already migrated to S/4HANA emphasized two critical planning areas: testing and training. Extensive testing—ideally automated—should be prioritized, especially for diverse payment processes. Similarly, training is essential to ensure effective change management, reducing potential issues after migration. 

These insights highlight the importance of preparation in achieving a smooth migration. As organizations transition to S/4HANA, another important consideration is the potential impact on the roles and responsibilities within treasury teams. 

Impact on Treasury Roles 

Participants discussed whether S/4HANA would alter roles and responsibilities within treasury departments. The consensus was that significant changes are unlikely, particularly in a brownfield approach. Even in a greenfield approach, roles and responsibilities are expected to remain largely unchanged. 

Conclusion

The roundtable highlighted the significant value S/4HANA brings to treasury operations, particularly through enhanced functionalities in Cash Management, Financial Risk Management, Working Capital Management, and Payments.

Participants discussed the pros and cons of brownfield and greenfield migration strategies, with insights into the sidecar approach for treasury as a potential transitional strategy. Early adopters emphasized the critical importance of thorough testing and training for a successful migration, while noting that treasury roles and responsibilities are unlikely to see major changes 

If you would like to hear more about the details of the discussion, please reach out to Laura Koekkoek, Partner at Zanders, l.koekkoek@zandersgroup.com 

On the 22^nd of August, SAP and Zanders hosted a webinar on the topic of optimizing your treasury processes with SAP S/4HANA, with the focus on how to benefit from S/4HANA for the cash & banking processes at a corporate. In this article, we summarize the main topics discussed during this webinar. The speakers came from both SAP, the software supplier of SAP S/4HANA, and from Zanders, which is providing advisory services in Treasury, Risk and Finance. 

The ever-evolving Treasury landscape demands modern solutions to address complex challenges such as real-time visibility, regulatory compliance, and efficient cash management. Recognizing this need, the webinar offered an informative platform to discuss how SAP S/4HANA can be a game-changer for Treasury operations and, in specific, to bring efficiency and security to cash & banking processes. 

To set the stage, the pressing issues faced by today's Treasury departments are navigating an increasingly complex regulatory environment, achieving real-time cash visibility, automating repetitive tasks, and managing banking communications efficiently. This introduction underscored the indispensable role that a robust technology platform like SAP S/4HANA can play in overcoming these challenges. The maintenance of consistent bank master data was given as an example of how challenging this management can be with a scattered ERP landscape.

Available below: Webinar Slides & Recording.

SAP S/4HANA: A New Era in Treasury Management

SAP S/4HANA, a next-generation enterprise resource planning (ERP) suite, stands out by offering integrated modules designed to handle various facets of treasury management, thus providing a consolidated view of financial data and enabling a single source of truth. 

SAP S/4HANA's Treasury and Risk Management capabilities encompass cash management, financial risk management, payment processing, and liquidity forecasting. These tools are critical for a contemporary Treasury function looking to enhance visibility and control over financial operations. 

Streamlined Cash Management 

The core of the webinar focused on how SAP S/4HANA revolutionizes cash management. Real-time data analytics and predictive modelling were emphasized as the cornerstones of the platform’s cash management capabilities. The session elaborated on: 

• Enhanced Cash Positioning: SAP S/4HANA provides real-time cash positioning, allowing Treasury departments to track cash flows across multiple bank accounts instantly.  With the development of the new Fiori app, instant balances can be retrieved directly into the Cash Management Dashboard. This immediate visibility helps in making informed decisions regarding investments or borrowing needs. 

• Liquidity Planning and Forecasting: By leveraging historical data and machine learning algorithms, SAP S/4HANA can provide accurate liquidity forecasts. The use of advanced analytics ensures you can anticipate cash shortages and surpluses well ahead of time, thereby optimizing working capital. 

Efficient Banking Communications & Payment Processing 

Managing communications with multiple banking partners can be a daunting task. SAP S/4HANA’s capabilities in automating and streamlining these communications through seamless integration. In addition to this integration, SAP S/4HANA facilitates efficient payment processing by consolidating payment requests and transmitting them to relevant banks through secure channels. This integration not only accelerates transaction execution but also ensures compliance with global payment standards. 

Security and Compliance 

Data security and compliance with regulatory standards are pivotal in Treasury operations. The experts detailed SAP S/4HANA’s robust security protocols and compliance tools designed to safeguard sensitive financial information. The features highlighted were: 

• Data Encryption: End-to-end data encryption ensures that financial data remains secure both in transit and at rest. This is critical for protecting against data breaches and unauthorized access. 

• Compliance Monitoring: The platform includes built-in compliance monitoring tools that help organizations adhere to regulatory requirements. Automated compliance checks and audit trails ensure that all Treasury activities are conducted within the legal framework. 

S/4HANA sidecar for C&B processes 

But how to make use of all these new functionalities in a scattered landscape corporates often have and how to efficiently execute such a project. By integrating with existing ERP systems, the sidecar facilitates centralized bank statement processing, automatic reconciliation, and efficient payment processing. Without disrupting the core functionality in the underlying ERP systems, it supports bank account and cash management, as well as Treasury operations. The sidecar's scalability and enhanced data insights help businesses optimize cash utilization, maintain compliance, and make informed financial decisions, ultimately leading to more streamlined and efficient cash and banking operations. The sidecar allows for a step-stone approach supporting an ultimate full migration to S/4HANA. This was explained again by a business case on how users can now update the posting rules themselves in S/4HANA, supported by AI, running in the background, making suggestions for an improved posting rule. 

Conclusion & Next Steps 

The webinar concluded with a strong message: SAP S/4HANA provides a transformative solution for Treasury departments striving to enhance their cash and banking processes. By leveraging its comprehensive suite of tools, organizations can achieve greater efficiency, enhanced security, and improved strategic insight into their financial operations. 

To explore further how SAP S/4HANA can support your Treasury processes, we encourage you to reach out for personalized consultations. Embrace the future of treasury management with SAP S/4HANA and elevate your cash and banking operations to unprecedented levels of efficiency and control. If you want to further discuss how to make use of SAP S/4HANA or to discuss deployment options and how to get there, please contact Eliane Eysackers.

With this came the decision to set up a new company code to separate ASICS Europe’s treasury activities from its commercial activities. Apart from the pros, it raised new challenges too.

ASICS stands for ‘Anima Sana In Corpore Sano’, loosely translated ‘a sound mind in a sound body’. This Japanese company was founded by Kihachiro Onitsuka in 1949. He felt that Japanese youth, who had lived through World War II, were in the process of being derailed and had too few pursuits. Onitsuka wanted to bring back the healthy life through sports, which demanded proper sportswear. And so, he decided to produce basketball shoes under the name Onitsuka Tiger.

Inventive like octopus

Onitsuka strived for perfection and innovation. One of the anecdotes about the origin of the ASICS basketball shoes is that he came up with an inventive idea when eating octopus salad from a bowl. During that diner, a leg of the animal stuck to the side of the bowl. When Onitsuka realized this was because of the animal’s suction cups, he decided to design basketball shoes with tiny suction cups on the sole for more grip. It turned out to be a revolutionary idea.

Another remarkable fact is that Nike-founder Phil Knight started his career at ASICS. When he visited the Onitsuka Tiger office in 1963, he was impressed by the inventive sports shoes and asked Onitsuka to become their sales agent in the US. After a few years working for ASICS Knight decided to start his own sports brand.

The tiger stripes go global

During the years after foundation, the range of sports activities provided by Onitsuka expanded to include a variety of Olympic styles used by athletes around the world. The current ASICS brand signature, the crossed stripes that appear on the side of all the shoes, was first introduced in 1966 during the pre-Olympic trials for the 1968 Summer Olympics in Mexico City. Martial arts star Bruce Lee was the first international celebrity to popularize this design. In 1977, Onitsuka Tiger merged with GTO and JELENK to form ASICS Corporation. Despite the name change, a vintage range of ASICS shoes is still produced and sold internationally under the Onitsuka Tiger label.

In 1977, ASICS opened a first small European office in Düsseldorf, in the home garage of a representative. This German city had a relatively large Japanese community and was centrally located in Europe. In 1995, ASICS Europe, Middle East and Africa (EMEA) relocated to a new headquarters in the Netherlands, from where more subsidiaries were established, and the ASICS network further expanded. The company built and rented several large distribution centers in Europe. In addition, the sales channels broadened from traditional wholesale to opening ASICS stores – first outlet stores, followed by a flagship store and e-commerce. Today, the brand sells all items through omnichannel.

The first implementation of the SAP system involved communication with the bank via the SWIFT platform.

Eugene Tjemkes, Head of Global Business Transformation Finance

Challenge

The implementation of SAP modules

In 2017, to further optimize their treasury function, ASICS Europe decided to implement the treasury management functionality of SAP. “That is when our cooperation with Zanders started”, says Eugene Tjemkes, Head of Global Business Transformation Finance. “The first implementation of the SAP system involved communication with the bank via the SWIFT platform, an in-house cash system with all kinds of automatic entries where Treasury acts as a payment factory – also on behalf of the subsidiaries.”

The Japanese headquarters opted for more or less the same treasury solution as those of the EMEA countries. “The other regions did not choose it, either because of their small size, or since they are single country regions (such as Australia) or because foreign currency plays a lesser role, such as in the US. In Europe, on the other hand, we are involved in currency transactions and hedging every day.”

Treasury as a separate company 

Besides the SAP Treasury and Risk Management (TRM) module, ASICS Europe also implemented SAP Cash Management (CM), SAP In-House Cash (IHC) and the SAP Bank Communication Manager (BCM) in 2017. With this came the decision to set up a new company code that would separate the treasury functionality of ASICS Europe BV (AEB) from its commercial activities, as tax rules only allowed AEB to provide services and do business in Europe. In addition, the new company code, AEB Treasury, ensured global reach and provided cost savings and standardization due to the foreseen treasury activities in the EMEA region, Japan, and the Americas.

Tjemkes explains: “As a legal part of AEB, it was not possible for Treasury to do anything for ASICS US or ASICS Asia. Transforming our treasury functionality into a separate legal entity would make it possible to develop treasury activities outside the EMEA region too. Therefore, there were plans to separate the treasury functionality from the existing corporate structure and make it a global subsidiary of the Japanese headquarters. From that vision, that treasury functionality would be housed in a separate legal entity, we started implementing our treasury system in 2017. The system was set up accordingly; AEB Treasury became a separate company in SAP, although it was not a legally separated entity.”

Bringing back the treasury activities under AEB

However, the plan to service the company’s entities in other regions with an inhouse bank operating from Europe, did not go as planned. Instead, different regions of ASICS were supported with a local solution. And therefore, splitting into two company codes became irrelevant.

Tjemkes: “Due to the separated treasury functionality, the accounting department had to consolidate the reports to get them into one financial statement. After using SAP TRM, CM, IHC and BCM for a few years, we discovered that a legal entity administered in two different company codes appeared to be time-consuming while executing our day-to-day processes. Initially, the plan was to do this temporarily, with the idea that Treasury would become a separate entity. But unfortunately, the plan was ultimately not adopted by the head office – from their perspective the advantages were not that great.”

This left AEB with the artificial situation that there were still two company codes in which it had to deal with all kinds of currencies, with different balance sheet items, and problems with the redistribution results. “That finally made us decide to remove that artificial separation of company codes and bring the treasury activities back under AEB. That also meant an adjustment in our TMS. We asked Zanders to support us in that project.”

Solution

Streamlining Treasury Processes

To solve the shortcomings of the artificial separation, Zanders proposed various alternatives. After conducting a few workshops with the treasury department, it was decided to discontinue all the current processes (TRM, IHC, GL accounting) in the company code representing AEB Treasury and re-implement it in company code representing AEB. Hence, a single company code for the single legal entity.

Magda Bleker, Treasury Specialist at ASICS EMEA: “This would save us time on labor-intensive activities, such as replicating accounting entries into company code representing AEB. Further, as internal dealing only occurred between company codes representing AEB and AEB treasury, ASICS would no longer have to use the internal dealing functionality by merging the two company codes. Removal of these activities would make the processes more efficient.”

Zanders and ASICS identified that the proposed solution would require high implementation effort. It would also lose the flexibility to quickly split the TRM and IHC processes into a new legal entity. However, as the pros outweighed the cons, ASICS decided to go ahead with the merging of the two company codes. The project started with Zanders updating the decision forms, configuration, and master data conversion documents created in 2017 during the SAP TRM and IHC implementation project, which reflected the changes, risks, and implications of migration. After which, the new functionality was configured and tested in a development system, ensuring that it would not disrupt the treasurers’ daily activities and to keep the payment structure intact and valid. Once the configuration had been updated in the system, the previous configuration documents were also updated to reflect the new changes in the system.

This would save us time on labor-intensive activities, such as replicating accounting entries into company code representing AEB.

Magda Bleker, Treasury Specialist

Performance

Improving further

Tjemkes: “Around 2016, we implemented SAP Fashion management system (FMS) ourselves in our European offices as a pilot for the whole world. FMS is an industry-specific solution, and we were the first company to go live with it. In addition to Europe, our branches in the US, Canada, China and Australia, among others, are now on this platform. But to properly implement the treasury system we really needed a specialist. Zanders is a very professional service provider, who knows very well what modern treasury is and how treasury systems work. We couldn’t have done this without them. They did the project management for us, helped write the project plan and created a test plan.”

Despite the corona pandemic in 2020, ASICS had a turnover of 328,784 million yen, which is more than 2.5 billion euro. The company took a great deal to investigate their current processes and see what was working and what was not. Like in sports, ASICS showed how one can still move forward when taking a step back, improving their processes and making them more efficient.

Next step for AEB is to expand its functionality around hedging. “The hedge contracts are now recorded in the system. We want to further optimize the transparency and efficiency of the closing of our hedge deals with banks, to mitigate all associated risks. We also want to improve the valuation of the hedge contracts. There are functionalities in SAP that allow us to better value hedges. But we have already taken many, very important steps.”

Sony decided to start Digital Transformation (DX) of global treasury functions by launching the METRO Project officially in May 2018 and completed it by October 2020, working remotely under the COVID-19 global pandemic.

One of the biggest achievements of this project is the automation of the FX trading process. It is impressive to see how Sony’s FX dealers can trade large volume of FX deals with banks efficiently and effectively within a few minutes by using SAP S/4HANA Treasury and SAP’s TPI (Trading Platform Integration) connecting automatically with 360T Trading platform.
In this article, Sony’s project management team and Zanders partners will explain about this project.

Power of creativity and technology

Sony strives to fulfil its purpose to “fill the world with emotion, through the power of creativity and technology”, under its corporate direction of “getting closer to people”. To evolve and grow further, Sony strives to provide innovative products and contents full of emotional experiences in order to enrich people’s lives through the power of technology, across its six business segments consist of Game & Network Services, Music, Pictures, Electronics Products & Solutions, Imaging & Sensing Solutions, and Financial Services.

New-generation technologies made it possible for Sony Group to improve the global treasury platforms such as Payment-On-Behalf Of (POBO), Zero Balance Accounts (ZBA) sweeping, and Internal cash-less payments, Internal FX and Money Market deals settled via In-House-Cash accounts.

To improve FX hedging process, Sony introduced cutting-edge technologies such as SAP S/4HANA Treasury, SAP’s TPI connecting automatically with 360T Trading platform, to achieve the end-to-end automation of FX trading process.

To improve banking connectivity, Sony adopted the most advanced generation of banking technologies such as SWIFT for Corporates and ISO 20022 standards to connect with global banks smoothly for payment requests and bank statements via SWIFT network, which makes it possible for Sony’s cash management teams to grasp the latest status of cash position in a timely manner, even when the employees are forced to work from home in a tele-commuting era under COVID-19.

Additionally, Sony has implemented SAP In-House-Cash (IHC) for its treasury centers as In-House-Banks to support Sony subsidiaries in each region.

Sony’s journey for global treasury transformation

Sony Group has been making impressive efforts in the field of finance and treasury for a long time. Since 2000, Sony Global Treasury Services Plc (SGTS UK) has been established and operated in the United Kingdom as a global treasury center for Sony Group. SGTS UK has been providing POBO, ZBA sweeping, Internal cash-less payments, Internal FX and MM deals settled via internal accounts for Sony Group companies based on in-house treasury system developed by the Sony IS team. Cash and FX risk management were centralized in SGTS UK.

As Sony’s business grew in various business segments globally, it was necessary and rational to centralize funds and foreign exchange risks into SGTS UK. Before 1999, each regional finance/treasury center had managed FX and cash management individually, so it was a significant improvement by centralizing into SGTS UK. SGTS UK was deemed to be one of the most advanced in-house-bank of its kind around the world.

In 2016, SGTS UK transferred cash management functions for group companies in the USA to Sony Capital Corporation (SCC), to strengthen access to the US capital market, and to enhance flexibility to any changes in laws and regulations in the USA.

We departed from single global treasury center model and transformed into three main treasury center models by standardizing, simplifying, and automating treasury operations across all the treasury centers.

Hiroyuki Ishiguro, General Manager of Sony Group Corporation HQ Finance

Challenge

Decision to transform

In October 2017, Sony started a project planning to rebuild its global treasury management structures across the globe. By December 2017, after an RFP process among the shortlisted SAP consultants, Sony decided that Zanders would be the best SAP Treasury expert to advise and support in this project. Together with Zanders, Sony opted for SAP S/4HANA Treasury based on ‘Fit & Gap’ analysis.

In May 2018, Sony decided to start the METRO Project officially.

Mr. Hiroyuki Ishiguro, General Manager of Sony Group Corporation HQ Finance (‘SGC HQ Fin’), explains: “We decided to start DX in Sony’s global treasury operations, considering more diversified business segments in Sony Group, rapid changes of corporate treasury and banking activities in each region, innovations of financial technologies, and limitations of legacy treasury systems that could not so effectively support Sony’s group companies especially in the USA and Japan. We departed from single global treasury center model and transformed into three main treasury center models by standardizing, simplifying, and automating treasury operations across all the treasury centers.”

Mr. Ishiguro served as the project owner, led the project management team, and worked together with the project members from overseas based in eight countries. With the introduction of the METRO Project, Sony Group built a Treasury Management System (TMS) that supports all segments of the Sony Group’s business domain, excluding finance segment, providing treasury services for nearly 350 companies worldwide in Sony Group. The METRO Project was set in motion.

Technology risk

The legacy in-house systems had a technology risk, because it was developed with old programming languages and had been in operation since 2000.

Mr. Ishiguro also comments: “In the project planning phase, it was a challenge to justify the importance of METRO Project and to justify IT investment for TMS. Technology risk urged us to start the planning phase to kick off the METRO Project. Our previous legacy treasury systems were in-house systems developed long time ago. The technology risk would be a real risk at the end of December 2020, so we needed to take urgent action to transform the existing legacy systems into a new TMS. We needed to have a very solid and stable TMS to manage the cash management and FX risk management for Sony’s global businesses. This meant a large scale of IT investment.”

Solution

Choosing SAP and Zanders

Sony decided to choose SAP S/4HANA Treasury, as the “best” TMS fitting well with Sony’s requirements based on the FIT & GAP analysis.

Mr. Takehiro Yagi, Senior Project Manager of SGC HQ Fin, explains why: “We performed a fit-gap analysis on various options, including ERP type treasury systems like SAP, treasury-specialized TMS, and an inhouse developments. Zanders gave us a lot of valuable insights into each TMS at the FIT&GAP analysis. SAP S/4HANA Treasury was chosen as the best fit for Sony’s Treasury as a result. SAP S/4 HANA Treasury would ‘FIT’ with most of our requirements to cover Sony’s global treasury services with multiple treasury centers model. SAP had flexibility to achieve Sony’s unique requirements with custom enhancements. Furthermore, SAP S/4HANA Treasury could achieve integration with accounting systems effectively, because a lot of Sony group companies have been using SAP as an accounting platform.”

The most important condition was to choose SAP Treasury experts who have deep knowledge and wide experiences in global implementation of SAP S/4 HANA Treasury for both TRM and IHC modules for regional treasury centers. Zanders won the RFP process in a shortlist of world-famous SAP partner companies. As a result, Sony decided to select Zanders as the SAP implementation partner.

Sony faced serious shortage of SAP Treasury experts. In fact, the lack of SAP experts was one of the biggest challenges for METRO Project. It caused significant delays from the original master schedule, and it caused quality issues from the lack of knowledge and expertise in SAP Treasury. The close collaboration between Sony and Zanders proved to be a key success factor of the METRO Project.

Mr. Ishiguro adds: “As of 2017, there were only few experts in Japan who could develop SAP Treasury related modules in global implementation projects. We evaluated several global consulting firms and analyzed their proposals and considered if they can deliver what we wanted to achieve. However, in many cases their proposals were limited to a general update. Zanders comprehensively understood our treasury requirements in each key operation area and provided appropriate and concrete proposals.”

SAP global implementation in two waves

Then the project started with the planning phase. Mr. Takaaki Miura, Finance Manager in SGC HQ Fin, explains: “In order to obtain official approval, we developed comprehensive project plans. To minimize any impacts to Sony group companies at the ‘Go-Live’, we decided to implement SAP Treasury in two waves, as recommended by Zanders. We started explaining our project plan and built good consensus across the major stakeholders within Sony Group HQ. ROI was the most important factor when discussing with the Sony’s management. METRO Project obtained the official approval from Sony management in May 2018.”

In February 2020, the SAP IHC module was implemented in Sony Group globally as Wave 1. In August 2020, the TRM module was implemented globally as Wave 2.

To finalize user requirements, all the key members gathered in Tokyo from around the world to discuss on a face-to-face basis. Project team also visited Sony IS teams in India to discuss business requirements directly and to resolve critical issues effectively in Wave 1. To kick-start User Acceptance Tests, the project team visited each office of treasury centers for deep-dive discussions and user trainings, also in Wave 1.

Mr. Ishiguro explains: “Wave 1 go-live was just before the COVID-19 global pandemic. Up to the Wave 1 implementation we could do all the work in face-to-face meetings in Tokyo, the Netherlands, USA, UK or India. So, we have accumulated our experiences by implementing Wave 1 on a face-to-face basis. The COVID-19 virus spread around the world, affecting Wave 2 of METRO Project. It was a tough time for us to proceed with all the preparation activities on a remote basis. But by making the best use of our comprehensive implementation experiences from Wave 1, we could successfully proceed with all the activities for Wave 2, even on a remote basis.”

Zanders gave us a lot of valuable insights into each TMS at the FIT&GAP analysis.

Takehiro Yagi, Senior Project Manager of Sony Group Corporation HQ Finance

Performance

More sophisticated treasury operations

Now, Sony’s Treasury team is looking back with satisfaction on the project.

Mr. Yagi explains: “Now, we have visibility into global treasury activities from all regions, which is a real improvement. The treasury management system, METRO, was implemented as our global treasury platform with sophisticated technologies, greatly improved from the previous legacy in-house TMS systems. Our project members gained huge insights and experiences during the project, by working closely together with the Zanders team, all the partner banks, our IT teams and all the treasury members. That proved to be significant contributions to the development of human resources who can globally promote DX projects in the finance and treasury fields, which will continue to be needed in the future.”

Mr. Ishiguro agrees: “It is very important for both finance/treasury members and IT members to collaborate closely. It is also very important to promote young and mid-career employees actively, to provide opportunities for good trainings and for good ‘learning’ by direct and active participation to the project tasks.”

Mr. Miura adds: “One of the benefits of implementing METRO is that we can operate straight-through-processing (STP) in the FX trading process. Previously a lot of manual inputs needed to execute an FX trade with a bank, here and there, for the same deal. Now FX dealers can execute FX deals with banks who quoted best price effectively in a fully automated manner. We experience the improvements every day.”

Mr. Yagi agrees: “Our new SAP S/4HANA Treasury is much more advanced than our previous legacy treasury systems. SAP is much faster, more transparent and designed more effectively and efficiently, fully automated in various operations. Our previous application did not have any payment functionalities, so we had to enter payments separately manually into a separate E-banking system. SAP makes payment runs automatically, with timely status update of payment files. We have fewer issues or errors in METRO, all operations are run in a transparent manner, which prevents from fraud and other risks. The treasury system makes it possible to disclose financial information quickly to Sony management, the external auditor or investors if necessary.”

Mr. Ishiguro: “I strongly feel that we have been enjoying benefits of standardized treasury operations across regional treasury centers after the implementation of SAP Treasury. All three main treasury centers – in Japan, USA and UK – have been using the same treasury platform, and achieved a very good and stable operation, from various perspectives.”

A unique project

Apart from the pandemic restrictions, several elements made this project unique.

Firstly, the METRO Project was the first global IT system implementation project involving all business segments (except the Financial Services segment) of Sony Group. The project was unique because both Wave 1 and Wave 2 went live in a Big-Bang go-live approach around the world.

Secondly, it is unique because it was a ‘GLOBAL’ treasury transformation project with project members from eight countries. Treasury teams were in Tokyo, Singapore, Malaysia, UK, Poland and USA, and IT teams were in Bangalore, India, and the Zanders team was mainly in the Netherlands. As a result, the members of various nationalities have established a truly global project structure in which each project member was in charge of each task across the countries.

Ms Laura Koekkoek, partner at Zanders: “That global approach of this project, in which all regions and their personnel were combined, was really unique. And the whole collaboration between the different regions was really successful.”

Zanders partner, Ms Judith van Paassen adds: “The old systems already had the ambition of best practices processes in them but contained a technology risk. Now that there is a system to fully centralize, standardize and automate all processes is a big achievement.”

Mr. Ishiguro: “Whenever we discuss with Zanders, I remember we had very useful information available on key items, sometimes to deliver to the Sony senior management, or sometimes to resolve critical issues with a reasonable and solid solution, so we were able to proceed with the project with deep insights from SAP treasury experts.”

Next steps: From its new stable treasury basis, Sony's treasury is now ready for further steps for the future. In 2021, the system will be rolled out to Sony Group Corporation in Tokyo. Mr. Ishiguro lastly adds: “SAP S/4 HANA Treasury proved to be a very good TMS application for us. We would like to promote DX further, with close collaborations across our own Treasury members in each treasury center and our own SAP IT members, taking advantage of our experiences cultivated through METRO Project, in line with the mission of Sony Group Corporation, to ’lead and support the evolution of business through people and technology’."